Email Etiquette & Corporate Communication

Categories: career skills, E-Learning

About Course

In today’s fast-paced professional world, effective communication is essential for success. This online course equips participants with the skills and best practices needed to communicate clearly, professionally, and confidently in corporate settings—particularly via email.

Course Content

Module 1: Introduction to Professional Communication
Importance of effective communication in the workplace Differences between formal, informal, and semi-formal communication Channels of corporate communication (email, meetings, reports, etc.)

Module 2: Fundamentals of Email Etiquette
Anatomy of a professional email Subject line Greeting/salutation Body content Sign-off and signature Email formatting and readability Proper use of CC, BCC, and Reply All

Module 3: Writing Clear and Concise Emails
Structuring your message for clarity and purpose Keeping tone professional and respectful Avoiding jargon and ambiguous language Writing for a global audience

Module 4: Tone, Style, and Cultural Considerations
Understanding tone in written communication Adapting tone for different recipients (managers, peers, clients) Cross-cultural email etiquette and sensitivity

Module 5: Common Mistakes and How to Avoid Them
Typos, grammar, and punctuation issues Overuse of urgency (e.g., "ASAP") Miscommunication via tone or ambiguity Attachments and file sharing mistakes

Module 6: Managing Email Threads and Workflow
Following up professionally Organizing your inbox and prioritizing responses Email time management and etiquette during high volume periods

Module 7: Corporate Communication Beyond Email
Aligning email with broader communication strategies Writing internal memos, announcements, and updates Digital communication via chat tools (Slack, Teams, etc.) Virtual meeting follow-ups and recap emails

Module 8: Real-World Practice & Templates
Case studies and sample email critiques Email templates for various business scenarios Final assessment: Write and revise sample emails

Email Etiquette & Corporate Communication

About Course

Related

What Will You Learn?

Course Content

Module 1: Introduction to Professional Communication
Importance of effective communication in the workplace Differences between formal, informal, and semi-formal communication Channels of corporate communication (email, meetings, reports, etc.)

Module 2: Fundamentals of Email Etiquette
Anatomy of a professional email Subject line Greeting/salutation Body content Sign-off and signature Email formatting and readability Proper use of CC, BCC, and Reply All

Module 3: Writing Clear and Concise Emails
Structuring your message for clarity and purpose Keeping tone professional and respectful Avoiding jargon and ambiguous language Writing for a global audience

Module 4: Tone, Style, and Cultural Considerations
Understanding tone in written communication Adapting tone for different recipients (managers, peers, clients) Cross-cultural email etiquette and sensitivity

Module 5: Common Mistakes and How to Avoid Them
Typos, grammar, and punctuation issues Overuse of urgency (e.g., "ASAP") Miscommunication via tone or ambiguity Attachments and file sharing mistakes

Module 6: Managing Email Threads and Workflow
Following up professionally Organizing your inbox and prioritizing responses Email time management and etiquette during high volume periods

Module 7: Corporate Communication Beyond Email
Aligning email with broader communication strategies Writing internal memos, announcements, and updates Digital communication via chat tools (Slack, Teams, etc.) Virtual meeting follow-ups and recap emails

Module 8: Real-World Practice & Templates
Case studies and sample email critiques Email templates for various business scenarios Final assessment: Write and revise sample emails

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About Course

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What Will You Learn?

Course Content

Module 1: Introduction to Professional Communication Importance of effective communication in the workplace Differences between formal, informal, and semi-formal communication Channels of corporate communication (email, meetings, reports, etc.)

Module 2: Fundamentals of Email Etiquette Anatomy of a professional email Subject line Greeting/salutation Body content Sign-off and signature Email formatting and readability Proper use of CC, BCC, and Reply All

Module 3: Writing Clear and Concise Emails Structuring your message for clarity and purpose Keeping tone professional and respectful Avoiding jargon and ambiguous language Writing for a global audience

Module 4: Tone, Style, and Cultural Considerations Understanding tone in written communication Adapting tone for different recipients (managers, peers, clients) Cross-cultural email etiquette and sensitivity

Module 5: Common Mistakes and How to Avoid Them Typos, grammar, and punctuation issues Overuse of urgency (e.g., "ASAP") Miscommunication via tone or ambiguity Attachments and file sharing mistakes

Module 6: Managing Email Threads and Workflow Following up professionally Organizing your inbox and prioritizing responses Email time management and etiquette during high volume periods

Module 7: Corporate Communication Beyond Email Aligning email with broader communication strategies Writing internal memos, announcements, and updates Digital communication via chat tools (Slack, Teams, etc.) Virtual meeting follow-ups and recap emails

Module 8: Real-World Practice & Templates Case studies and sample email critiques Email templates for various business scenarios Final assessment: Write and revise sample emails

Trending Courses

Trending College Workshops

Company

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Categories

Module 1: Introduction to Professional Communication
Importance of effective communication in the workplace Differences between formal, informal, and semi-formal communication Channels of corporate communication (email, meetings, reports, etc.)

Module 2: Fundamentals of Email Etiquette
Anatomy of a professional email Subject line Greeting/salutation Body content Sign-off and signature Email formatting and readability Proper use of CC, BCC, and Reply All

Module 3: Writing Clear and Concise Emails
Structuring your message for clarity and purpose Keeping tone professional and respectful Avoiding jargon and ambiguous language Writing for a global audience

Module 4: Tone, Style, and Cultural Considerations
Understanding tone in written communication Adapting tone for different recipients (managers, peers, clients) Cross-cultural email etiquette and sensitivity

Module 5: Common Mistakes and How to Avoid Them
Typos, grammar, and punctuation issues Overuse of urgency (e.g., "ASAP") Miscommunication via tone or ambiguity Attachments and file sharing mistakes

Module 6: Managing Email Threads and Workflow
Following up professionally Organizing your inbox and prioritizing responses Email time management and etiquette during high volume periods

Module 7: Corporate Communication Beyond Email
Aligning email with broader communication strategies Writing internal memos, announcements, and updates Digital communication via chat tools (Slack, Teams, etc.) Virtual meeting follow-ups and recap emails

Module 8: Real-World Practice & Templates
Case studies and sample email critiques Email templates for various business scenarios Final assessment: Write and revise sample emails